FAQ

1. What products do you sell?
AeroVapeEU offers disposable vape devices, high-puff vapes, and related accessories from well-known brands.

2. Do you ship across Europe?
Yes, we ship to many EU countries. Shipping availability and delivery times may vary depending on location.

3. How long does shipping take?
Processing times usually take 1–3 business days. Delivery times vary depending on destination and shipping method.

4. What payment methods do you accept?
We currently accept Bank Transfer and Bitcoin (BTC) payments.

5. Do you offer discounts?
Yes. Customers who choose Bitcoin payment receive a 10% discount on their order.

6. Can I cancel my order?
Orders can only be cancelled before they are processed or shipped. Once an order has been dispatched, cancellation may not be possible.

7. How can I track my order?
Tracking details will be provided once your order has been processed and shipped.

8. What should I do if I receive a damaged item?
Please contact our support team within 48 hours of receiving your order with photos of the issue so we can assist you.